Friday, June 29, 2012

Managing Change and Transition Within A Family Business


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Change, and the need for change, is constant.  Sometimes change is predictable and sometimes it happens when least expected.  

Family businesses present unique structural and emotional obstacles to change.  Helping stakeholders expand beyond their comfort zone and find new ways to both contribute to, and benefit from, the family business are often crucial elements of Continuity’s work. 

Our specialists conduct training programs and provide presentations for family business executives, attorneys, mediators, financial advisers, psychologists and for professional societies. Programs can range from one hour in length to a fully day, and are always tailored to the needs of the audience/client, and cover multiple topics within family business, including managing change and transition. 

For more information on our training programs and consulting services, please visit ContinuityFBC.com, or call us at 1-877-925-5149.

Wednesday, June 27, 2012

Cheesecake Factory CEO Took His Family Business Nationwide; and It All Started With a Piece of Cheesecake!


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David Overton thought he was going to be a famous rock star. When that didn't work out, he decided to tap into his family's business and capitalize on their delicious products. Last week, David Overton was named a regional entrepreneur of the year by Ernst & Young as founder and CEO of The Cheesecake Factory.

The following article was originally published in the LA Times titled "Cheesecake Factory CEO took his family business nationwide." Click HERE to view the original article on LATimes.com.

The gig: David Overton, 66, is founder and chief executive of Cheesecake Factory Inc., based in Calabasas Hills. The publicly traded restaurant company has about 170 eateries, and last year it earned a profit of $95.7 million on sales of $1.8 billion.
Last week Overton was named a regional entrepreneur of the year by Ernst & Young.
Humble beginnings: In the 1970s his parents started a food business in Detroit, specializing in cheesecakes. "My mother got her cheesecake recipe out of the newspaper," Overton said. "She always wanted her own business, and she worked very hard. My father was great at sales."
A different drum: Overton started playing drums professionally at age 15 and helped put himself through college at Wayne State University in Detroit. He went on to UC Hastings College of the Law in San Francisco, dropping out during his first year to pursue a career as a musician.
At age 26, realizing he was not going to be a rock star, he moved to Los Angeles, where his parents had relocated their business. At that point the Cheesecake Factory, as they called it, produced more than 20 kinds of the cakes and other desserts to sell to restaurants and other wholesale accounts.
Turning point: "We knew we had the Cadillac of cheesecakes," Overton said, but they had a tough time persuading restaurants to take more than one or two flavors. So he decided to open his own restaurant in Beverly Hills that would also sell salads, hamburgers and other entrees. The cheesecakes were promoted as the main event.
"I wanted to prove to other restaurateurs that people would enjoy a restaurant with a large dessert menu," he said. "I thought if I could take my parents' cheesecakes direct to the people, it would do well and other restaurants would follow."
The first Cheesecake Factory restaurant opened Feb. 25, 1978. "We started strong," Overton said. "A line formed within the first 10 minutes. The cheesecakes were a huge draw. Back then, we had 12 varieties. Now we have 50."
Sticking with it: "Shortly after I opened our first restaurant in Beverly Hills, a relative congratulated me on the successful opening and told me I should sell the restaurant and go do something else," Overton said. "He said I could probably make $50,000 if I sold. Somehow I just knew I wasn't ready to sell — and 34 years later, I'm certainly glad I didn't."
New outlets: With the success of the restaurant, he started to evaluate locations for expansion. He said the best advice he ever got was to not jump at a site just because it could be gotten at a bargain price. "Never let the deal drive the site. Let the site drive the deal," he said.
Focus groups: He doesn't believe in them. When it comes to food choices, Overton makes the decisions. "My taste buds represent that of the regular people we have dining at our restaurants," he said. "If I love the food, it goes in the menu."
Portions: Cheesecake Factory restaurants are known for serving huge portions of food that is often high in calories and fat. Even the menus are huge. "We have always said that whatever America wants to eat can go on the Cheesecake Factory menu," Overton said.
But in the face of increased warnings about obesity, many diners want food that's not so fattening. Last year the chain introduced its SkinnyLicious menu of about 50 items, each with a calorie count under 590. That's not exactly diet fare, but it's far lower in calories than many of the regular menu items.
Has the initiative boosted business? "It's difficult to identify the exact impact," Overton said. "However, it is a very popular and growing segment of our menu."
The next generation: Overton is married and has three sons, none of whom want to work in the food industry. "I would have preferred for my sons to be interested in joining the family business, but it doesn't bother me that they didn't," he said. "They're all very creative, and I think it's most important that they pursue something that they love, like I did."
Still drumming: Overton has drums set up in his house even though he doesn't get to play them much. "I wish I could play in a band, but being the CEO keeps me busy," he said. "I am from Detroit, so I like to listen to Motown sounds."

Friday, June 22, 2012

The Overlap of the Family and the Business and Its Effect on the Entire Family Business System...

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As family businesses develop the next generation of leadership, they must recognize the overlap of the family and the business and its effect on the entire family business system. Although this effect may become more visible overtime, it begins when children are young and parents are trying to find an appropriate work/life balance. Being mindful of parenting styles and how they affect future family business leaders is important. 

“Parenting affects the future of family businesses as it teaches the capacity to communicate, to think outside one’s own interest, to make decisions, to seek consensus and to want fairness and justice for others,” (timesofmalta.com). 

The close emotional bond between parents and children seems to be responsible for the way they apply leadership roles according to attachment theorists. Children apply previous patterns of interaction within their own family to subsequent leadership roles. 

It is thought that consistent parenting during childhood is associated with secure adults with high self-esteem. Inconsistent parenting, on the other hand, is thought to engender adults with low self-esteem who have less confidence in their performance. 

Family business owners are faced with “ultimate challenge” of building their company while simultaneously raising their children, who ultimately may lead their company. It is a juggling act that takes a sense of purpose, balance and some luck to keep all the balls in the air. 

Is your family business worried about parenting the next generation leaders in your family business? Let us know on the Continuity Family Business Consulting Facebook Wall, linked HERE.

Tuesday, June 12, 2012

Estate Tax- Scheduled to Expire at the End of This Year if Congress Doesn't Step In...


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This week, the U.S. Congress will be holding a hearing on estate tax, which is scheduled to expire at the end of this year if Congress doesn't step in.

Many advocates for smaller business say that estate tax, more commonly known as the “death tax” among small business owners, is owed to the government when transferring a business after the owner’s death. Advocates believe this threatens succession plans in family owned business.  

Currently, federal estate tax exempts the first $5,000,000 of an estate’s value and any assets of the estate beyond $5,000,000 are taxed at a top rate of 35%. If Congress does not step in by December 31, 2012, the federal estate tax will return to the level it was at in 2000 with a $1,000,000 exemption and a top rate of 55%. This will place many family businesses in a dangerous situation, forcing some out of business.

"Many small companies have non-liquid assets - capital that is tied up in real property, machinery and equipment - so heirs do not have cash to pay the estate taxes. Sometimes, a business must be sold - even at 'fire sale' prices - so the estate tax can be paid," Said Chairman Joe Walsh (fox.com). 

Many entrepreneurs from across the country recently testified at a hearing, explaining how these hikes would impact their personal businesses. President of the American Rental Association and owner of Taylor Rental Center, Michael Flescher, commented on the issue saying "under current law my heirs would be able to continue to operate the business... [and] would continue to invest in new equipment and to provide services to the community where it is located. If the estate tax reverts to the levels of 2000... the economic security of my heirs will be uncertain," (fox.com).

Is your family business worried about the future of estate tax? Let us know on the Continuity Family Business Consulting Facebook Wall, linked HERE.

Monday, June 11, 2012

Zildjian Is Still Going Strong!

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In 1623, Avedis Zildjian founded a cymbal-manufacturing company in Istanbul. Nearly 390 years later, the company is being run by the 14th generation of family members, Craigie Zildjian along with her sister Debbie.

This company has survived empires, a move overseas to the United States, and prospered during the economic turmoil of the Great Depression and two World Wars! The company is in control of 65% of the world’s cymbal market, and last year took in over $50m in revenue.

The Zildjian family has a few strict rules to work in the family business; every Zildjian must get a college degree, preferably in business and also must complete an internship while in high school or college to get a feel for the family business. Additionally, family members will not receive a job in the business until they have finished college- they must work elsewhere to get experience outside of the company first. Most interestingly, no family member will ever report to another family member while working within the business!

Despite the company’s previous successes, they believe their most trying days may lie ahead. The new electronic music phenomenon will surely be a test for the company considering their cymbals are made to be used in acoustic type music. The company recently developed a line of electronic cymbals to try and keep up with the ever-changing music industry.

Will their strong family foundation help pull them through these changing times? Only time will tell. What do you think? Let us hear it on the Continuity Family Business Consulting Facebook Wall, linked HERE!